Beschreibung
Effective knowledge transfer plays a significant role in attaining competitive advantage in today's globalized knowledge economy. Based on the methodological foundation of design-oriented artifact construction in Information Systems (IS) research, Jörg Schmidl develops a new approach to connect knowledge workers. The new approach not only takes into account the actors' abilities but also their context and their potential willingness to interact - a facet on which contemporary approaches put only little emphasis. The prototypical implementation in a business software application showcased the great potential as well as broad user acceptance.
Autorenportrait
Dr. Jörg Schmidl completed his doctoral thesis under the supervision of Prof. Dr. Helmut Krcmar at the Chair of Information Systems at Technische Universität München (TUM).
Inhalt
Fundamental Concepts and Theoretical Basis.- State of the Art in Expert Mediation.- Success Factors for Knowledge Management Projects.- Concept for Fostering Knowledge Exchange Based on Task Overlap.- Determining a Suitable Similarity Measure.- Results of Prototype Application.
