Beschreibung
Inhaltsangabe1. Responsiveness in Organization and Management Theory.- 1.1. Responsiveness - An Issue Emerging from Practice.- 1.2. Responsive Aspects in Strategy.- 1.3. Responsive Aspects in Stakeholder Management.- 1.4. Responsive Aspects in Organizational Learning.- 1.5 Conclusion.- 2. Responsiveness and Communication.- 2.1. Communicative Action in Organizations.- 2.2. Conversations 'Make Sense'.- 2.3. Dialogue as a Reflective Mode of Conversation.- 2.4. Conclusion and Research Questions.- 3. Methodology.- 3.1. Epistemological Considerations.- 3.2. Characteristics of the Research Question.- 3.3. Interpretive Case Study.- 3.4. Participatory Mode of Inquiry.- 3.5. Research Design.- 3.6. Conclusion.- 4. The Learning Through Listening Project.- 4.1. The Omega foundation.- 4.2. Rationale and Design.- 4.3. The Story unfolds.- 4.4. Conclusion.- 5. Toward a Theory of Responsiveness in Organizations.- 5.1. Characteristics of Conversational Modes.- 5.2. Characteristics of Responsiveness.- 5.3. On the Relationship between Conversational Mode and Responsiveness.- 5.4. Conclusion and Propositions.- 6. Reflections on Responsiveness and Communication.- 6.1. The Dialogue Perspective.- 6.2. The Communicative Action Perspective.- 6.3. The Sensemaking Perspective.- 6.4. Conclusion.- 7. Implications and Conclusions.- 7.1. Theoretical Implications.- 7.2. Practical Implications.- 7.3 Implications for Further Research.- 7.4. Limitations.- 7.5. Toward a Theory of Organizational Answerability.- References.
Autorenportrait
Dr. Claus Jacobs promovierte an der School of Business Studies der University of Dublin, Trinity College. Als Research Fellow in der Imagination Lab Foundation, Lausanne, forscht er im Bereich innovativer Strategie- und Organisationsentwicklung.
